Workforce of the Future: Strategies to Manage Change

October 4, 2018

The Center for State and Local Government Excellence (SLGE)

H uman resources departments for some state and local governments are trying to improve how to attract and retain employees according to new research by the Center for State and Local Government Excellence (SLGE) and Kronos, a firm specializing in workforce-related services.

Human resources leaders are shifting from a transactional to a strategic approach to support local and state governments in adapting to changing workforce demographics and the increased competition for talent. State and local governments are modernizing their operations, revamping their hiring practices, and developing a brand that appeals to a more diverse pool of applicants. These leaders apply creativity to build a more robust pipeline for hard-to-fill positions and to offer a wide range of learning opportunities. Having an engaged workforce that is motivated to gain skills and knowledge is essential to an organization’s success and well-being.

To learn more about the change management approaches that are most effective, the Center for State and Local Government Excellence undertook a literature review and interviewed leaders from seven local governments and one state government.The report presents key findings for the following categories:

  • trends and innovations
  • effective recruitment and retention strategies
  • employee engagement
  • streamlining HR processes with technology
  • government's brand advantage
  • state and local employment and benefits.

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