Below is a list of just some of the training opportunities that can be hosted at your city. GMA can customize a class or retreat to meet your city’s needs. For more information or to schedule a training for your city, contact your district member services consultant (see below).

• Customer Service Training
• Preparing for LOST Negotiations
• New Employee / Elected Officials Orientation
• Operational Reviews
• Sexual Harassment
• Succession Planning
• Finance Series:
  • Financial Policies
  • Internal Controls
  • Preparing Your Budget
  • Audit Prep & Understanding Your Audit
  • Creating a Capital Improvement Plan (CIP)
  • Asset Management & Financing
• Human Resource Series (Each class is a full day):
  • Compensation & Benefits
  • Personnel Law
  • Personnel Policies
  • Talent Management
  • Performance Management Systems
• Municipal Revenue Series (Each class is a full day):
  • Ad Valorem Tax 101
  • Delinquent Tax Collection
  • Occupational Tax/Regulatory Fees & Alcohol License
  • Governmental Revenue Sources
  • Customer Service & Cyber Security
• Supervisory Leadership Development:
  • Roles & Supervisory Leadership
  • Ethics
  • Strategic Planning
  • Organizing Your Work & Time Management
  • Working with the Budget
  • Team Building
  • Communicating with your Team
  • Selecting, Onboarding, & Developing New Employees
  • Accountability in the Workplace
  • Evaluating Performance
  • Motivating Employees
  • Leading Through Change
  • Ensuring a Harassment Free & Respectful Workplace
  • Quality Customer Service
• Retreat Facilitations:
  • Building Relationships
  • Strategic Planning
  • Budget & Midyear Review
  • Community Engagement
  • Capital Improvement Plans