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Class and Retreat Offerings

Below is a list of just some of the training opportunities that can be hosted at your city. GMA can customize a class or retreat to meet your city’s needs. For more information or to schedule a training for your city, contact your district member services consultant.

Visit GMA's list of Training and Education offerings to register.

  • Customer Service Training
  • Preparing for LOST Negotiations
  • New Employee / Elected Officials Orientation
  • Operational Reviews
  • Sexual Harassment
  • Succession Planning                                                                               
  • Finance Series:
    • Financial Policies
    • Internal Controls
    • Preparing Your Budget
    • Audit Prep & Understanding Your Audit
    • Creating a Capital Improvement Plan (CIP)
    • Asset Management & Financing                    
  • Human Resource Series (Each class is a full day):
    • Compensation & Benefits
    • Personnel Law
    • Personnel Policies
    • Talent Management
    • Performance Management Systems
  • Municipal Revenue Series (Each class is a full day):
    • Ad Valorem Tax 101
    • Delinquent Tax Collection
    • Occupational Tax/Regulatory Fees & Alcohol License
    • Governmental Revenue Sources
    • Customer Service & Cyber Security
  • Supervisory Leadership Development:
    • Roles & Supervisory Leadership
    • Ethics
    • Strategic Planning
    • Organizing Your Work & Time Management
    • Working with the Budget
    • Team Building
    • Communicating with your Team
    • Selecting, Onboarding, & Developing New Employees
    • Accountability in the Workplace
    • Evaluating Performance
    • Motivating Employees
    • Leading Through Change
    • Ensuring a Harassment Free & Respectful Workplace
    • Quality Customer Service
  • Retreat Facilitations:
    • Building Relationships
    • Strategic Planning
    • Budget & Midyear Review
    • Community Engagement
    • Capital Improvement Plans