Effective Practices for Municipal Operations 101

This class targets municipal elected officials from small communities and newly elected officials and exposes them to various fundamental principles for having a professionally managed city. The class examines basic management stratĀ¬egies and analyzes tools and processes needed to create an organizational climate of excellence for the effective delivery of municipal services. In addition, the class identiĀ¬fies emerging issues and other challenges that can impede effective municipal operations.