Cybersecurity and Technology Services

VC3 logoDo the following questions keep you up at night or constantly nag at you during the day?
  • Deep down, do I believe my municipality is prepared for a cyberattack?
  • Why does it take days or weeks to resolve IT issues?
  • Why are my IT costs unpredictable and all over the place when I look at the invoices?
  • Why do I get the sense that my IT support is in over their heads?

VC3, GMA’s longtime IT consulting partner, has been providing cities and towns with state-of-the-art information technology solutions supported by experienced, highly skilled IT professionals since 2012.

They can help:

  • Ensure you are cybersecure
  • Respond to your IT issues in two hours or less
  • Give you predictable billing
  • Provide you access to Georgia-based engineers who are supported by a deep bench of national talent

Unlike other IT providers, VC3's focus is serving cities and towns. That's what they know and what they do.

Ready to tackle your cybersecurity and technology issues?

Reach Out Today

IT in a Box

From backing up and securing your data to modernizing your website, it’s tough for municipalities to invest in the right technology and hire the best professional expertise to guide them along. To address these needs cost-effectively without taking any shortcuts, VC3 helped create a packaged technology service called IT in a Box.

What’s inside IT in a Box?

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Hosted Desktop and Hosted Application Services

Why pay for expensive on-premise servers, software licenses, and computers when you can host your applications in the cloud? VC3’s Virtual Office Advantage service provides the following through their data center so that you don’t need this equipment or software on-premise:

  • Servers
  • Data backup and disaster recovery
  • Microsoft Office 365
  • Line of business applications
  • File storage

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Managed IT and Cloud Services

VC3’s Modern Office Advantage service gives you the cloud-based version of Microsoft Office 365—meaning no servers and it’s always up-to-date. Also, VC3 can host many of your most important line-of-business applications in the cloud.

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Managed IT Services

Your municipality can’t afford to fight IT fires—especially when your operations depend so much on technology today. Service Advantage provides you a dedicated customer service team to handle IT issues, provide application support, and proactively monitor and maintain your systems.

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Managed Backups

Server failure? Flooding? A tornado? Ransomware? No problem—your data is safe. VC3’s Managed Backups service provides offsite data backup for worst-case scenario recovery after a major incident like a natural disaster. VC3 helps municipalities become operational again within hours.

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Managed Security

Antivirus and firewalls alone will no longer fend off modern cyberattackers. Enhance your municipality’s cybersecurity foundation with VC3’s Managed Security. Bundled services include:

  • Network Protect: Looks for security threats across your entire IT network, preventing attacks before they take place.
  • Endpoint Protect: Detects malware and potential cyberattacks on endpoint devices (servers, desktops, laptops, etc.), preventing attacks before they take place.
  • End User Assess: Provides simulated phishing tests and security awareness training to help keep employees sharp, skilled, and smart to counter cyberattackers.
  • Email Protect: Encrypts your email, scans it for malware, and stops most phishing and spam attempts from ever reaching your employees.
  • Web Protect: Proactively blocks users from accessing websites that may cause harm to your municipality.
  • Dark Web Detect: Scans the dark web to uncover compromised credentials shared or sold by criminals, giving you information you need to act.

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Security Awareness Training

90% of all successful cyberattacks start in email.

To keep your employees trained and ready to resist a cyberattacker’s tricks, GMA’s Security Awareness Training service—Cyber Aware, powered by VC3—provides:

  • Monthly online video training where employees learn about the latest phishing and social engineering attacks.
  • Monthly phishing simulations that test what employees have learned in the videos and strengthen your employees’ ability to spot phishing attempts. They will receive fake but realistic-looking phishing emails to help them more quickly identify common phishing attacks and social engineering tricks.
  • Dashboards and reporting to note training progress, identify employees who click on phishing emails, and track metrics for compliance purposes.

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Hosted VoIP

When was the last time you looked at your phone system’s cost, complexity, and functionality? VC3’s Voice Advantage service offers Voice over Internet Protocol (VoIP)-hosted PBX services that can improve the quality of your phone calls, add functionality that you’re currently missing, and integrate your email with your voicemail.

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GMA and VC3 can customize plans depending on the number of your employees and the size of your city’s technology infrastructure. This customization makes cybersecurity and technology services affordable for your budget, from the smallest town to the largest city.

Contact GMA or VC3 so that they may assess your needs and begin the quote process.

Request a Quote

More Information

Participating Entities

Participating Entities

Get a list of all of the local government entities currently taking advantage of this service.

Contact GMA's Cybersecurity and Technology Services

Get in touch with us regarding any questions you have about the service.

For security reasons, please do not include sensitive information such as passwords, dates of birth, account numbers, social security numbers, or medical/health information.
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Service Contacts

Darin Jenkins

Christie Williams