The online registration system will require you to pay for everything online at the time of registration.
If you are unable to pay by credit card, you can prepurchase event vouchers via EFT equal to the total amount needed for registration and training fees. If using this method, buy your vouchers in advance to ensure a smooth registration process.
Cancellations
You can transfer a registration for a training class to another attendee within your city. Classes or registration fees may not be transferred to another event outside of the 2025 Annual Convention.
The cut-off dates to get a full or partial refund if you need to cancel a registration are below:
- Prior to May 1st : Full refund.
- Between May 2nd and May 23rd : Eighty percent (80%) refund on amount paid.
- Starting May 24th: No refund.
Tax Exemption Process
To qualify for exemption for City Hotel/Motel excise tax (8%) at hotels in Savannah, attendees must follow these steps:
Present a completed Hotel-Motel Excise Tax form during check in.
To qualify for the state tax exemption (7%) at hotels in Savannah, attendees must follow these steps:
Payment via Company (CITY) Credit Card
If the attendee has a credit card in their name and the company (CITY) name, they may use it for payment. The following documents must be provided:
- A completed ST-5 Certificate of Exemption (ST-5 form).
- The company (CITY) credit card.
- A photocopy of the company credit card as backup documentation for the state.
Alternative payment options include:
- Check: A check issued from a bank account owned by the tax-exempt entity.
- Money Wire: A wire transfer directly from the tax-exempt entity’s bank account.
Additional Information:
If the guest is paying by city credit card that they will not have with them during check-in:
- A credit card authorization form must be submitted at least 7 business days prior to arrival. See below for instructions on credit card authorization form submission
- A photocopy of the credit card must be presented at check-in to receive the 7% state tax exemption.
Presenting Required Documentation at Check-In.
Attendees must provide:
- A properly executed ST-5 Certificate of Exemption (ST-5 form).
- A properly executed Hotel-Motel Excise Tax.
- Proof of direct payment (credit card or photocopy of credit card, check, or wire from the entity).
Important Note
Personal credit cards do not qualify for state tax exemption. The payment must be made directly by the tax-exempt entity using government funds or warrants from an appropriate account.
Following these steps ensures compliance with state tax exemption requirements and allows attendees to take advantage of the exemption at the hotels in Savannah.
Credit Card Authorization Process – must be submitted at least 7 business days before check-in date.